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Unity Lab Services™ Total Care Warranty for Thermo Scientific ULT Freezers & Standard LN2

Codice prodotto. 17210414
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Codice prodotto. 17210414 Fornitore Unity Lab Services™ N. del fornitore TCWTYULT
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412.25 EUR valido fino al 2026-06-30
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Descrizione

Total Care Warranty provides an upgrade to factory warranty. Includes 2 day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.

  • Upgrade a basic factory warranty with priority Technical Support response, and faster on-site scheduling along with an annual preventative maintenance visit
  • 2 business day response time (may vary by location) for corrective maintenance
  • Includes parts and labor covered under factory warranty for corrective maintenance
  • One scheduled Preventative Maintenance visit, including a preventative maintenance kit (where applicable)
  • Priority unlimited access to OEM-trained Technical support experts who can diagnose, investigate, and remotely resolve issues or schedule on-site visits using the latest digital remote support tools.
  • Access to online service knowledge base
  • Corrective Maintenance Repair Guarantee for the duration of product warranty or 1 year whichever is longer, as defined in the terms and conditions
  • Instrument Software/ Firmware updates included as needed to support a preventative maintenance or corrective maintenance visit
  • Upgrades to new versions of software are not included
  • 10% discount on additional services including additional preventative maintenance visits, calibration, and qualification services
TRUSTED_SUSTAINABILITY

Specifica

Da utilizzare con (apparecchiatura) ULT Freezers and Standard LN2
Da utilizzare con (applicazione) Upgrade to Factory Warranty
Warranty and Service Offering Priority Technical Support, and One Preventative Maintenance Visit
Include 2 Day Response Time (Within Specified Location and Criteria), Priority Technical Support, and One Preventative Maintenance Visit
Product Type Total Care Warranty
Warranty Response Time 2 Days (Within Specified Location and Criteria)
Warranty Services Not Included Upgrades to New Software Versions
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